Retail Florist - Bedford, England

Harpur Centre Florist

"Since we had DF, no orders have been missed. Even on busy days like Christmas Eve."

Lucie Biegala

Owner, Harpur Centre Florist

Harpur Centre Florist shop in Bedford, England

Task Management Automations Christmas Countdown

Harpur Centre Florist is an established florist based in Bedford with 26 years of experience. After switching from Strelitzia, Lucie Biegala found that Digital Florists changed how the team manages their workload, with zero missed orders even during the busiest periods like Christmas Eve.

Before Digital Florists

Order Management at Peaks Workload Visibility Risk of Missed Orders

With Digital Florists

Zero

Missed Orders

Was: Risk at peaks

Smooth

Workload Management

Was: Challenging

Every order fulfilled

Christmas Eve

Was: Stressful

In Lucie Biegala's Words

The full interview

Q: Can you tell us about your business and the primary challenges you were facing before using Digital Florists?

We are a retail and event florist based in Bedford with 26 years of experience. Before Digital Florists, we were using Strelitzia but found managing our workload during peak times challenging.

Q: Which features of our software were most beneficial in addressing your challenges?

Tasks and Automations have been the most beneficial features for us. They help us stay on top of everything and ensure nothing gets missed.

Harpur Centre Florist floral display and arrangements

Q: Have you used Digital Florists in any ways you did not expect?

The team loved the Christmas countdown feature. It really helped us prepare for and manage the festive rush effectively.

Q: Could you share some quantifiable results or improvements you've seen since using our software?

Since we had DF, no orders have been missed. Even on busy days like Christmas Eve, we've managed to fulfil every single order.

Harpur Centre Florist Bedford fresh flower selection

Q: In summary, how would you describe the impact of our software on your business operations?

DF definitely improved our workload. The task management and automations have made a real difference to how we operate, especially during peak periods.

What Their Customers Say

Excellent service and beautiful flowers. I live overseas and was looking for flowers to be delivered to my mother in law in Bedford. I found Harpur Florist online and placed an order for delivery the next day. I instantly got an email confirming the order, followed by another one with all the details. The following day I was notified that the flowers were on the way and then finally an email with a photo of the flowers at the delivery site. I will never use another florist again. My mother in law loved the flowers. They were beautiful. Job well done!

- Lavini

Great selection of products of flowers on the website, easy to order on line, excellent communication regarding delivery and a really impressive bouquet when it arrived. Fantastic service from start to finish and would definitely recommend.

- J

Absolutely fabulous service from this florists in Bedford. I ordered this morning and they were delivered so quickly, took a picture to show me and kept me updated. What an amazing service. I ve bought from them before and flowers are always beautiful but first time used as delivery will defo use again. Thank you so much for such a quick service

- Sally

I've used Harpur Centre Florist many times in the last few years and they've always brought a smile to my elderly mother's face when they deliver her flowers on special occasions. Always lovely blooms, always delivered on time. The new confirmation photos are a fantastic as well. Will use again. Many thanks.

- Derek