Website Terms of Use

These Website Terms of Use ("Terms") govern your access to and use of the Digital Florists website at https://digitalflorists.com and any related subdomains or microsites (the "Website"), operated by Digital Florists Ltd ("Digital Florists", "we", "us", "our").

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Note: If you are a customer using our software platform, your use of that service is governed by our separate Terms of Service.

1. About the Website

The Website provides information about Digital Florists, our products and services, resources for florists, and related content. It is intended for informational and marketing purposes.

2. Acceptable Use

You agree to use the Website lawfully and responsibly. You must not:

use the Website in any way that breaches applicable laws or regulations;
use the Website in any way that is fraudulent or harmful;
attempt to gain unauthorised access to any part of the Website, server, or connected systems;
interfere with or disrupt the Website's security, integrity, or performance;
use automated tools (bots, scrapers, crawlers) to access the Website except as permitted by our robots.txt or with our written consent;
reproduce, duplicate, copy, or re-sell any part of the Website except as permitted by these Terms;
transmit any material that is defamatory, offensive, or otherwise objectionable.

3. Intellectual Property

3.1 Our content: All content on the Website, including text, graphics, logos, images, videos, software, and design, is owned by Digital Florists or our licensors and is protected by copyright, trademark, and other intellectual property laws.

3.2 Limited licence: You may view, download, and print pages from the Website for your own personal, non-commercial use, provided you:

do not modify the content;
do not remove any copyright or proprietary notices;
do not use the content for commercial purposes without our written permission.

3.3 Trademarks: "Digital Florists", our logo, and other marks are trademarks of Digital Florists Ltd. You may not use our trademarks without prior written consent.

4. Blog and Resource Content

Our blog posts, guides, case studies, and other resources are provided for general informational purposes only. While we strive for accuracy:

content may become outdated and we are not obliged to update it;
content does not constitute professional advice (legal, financial, business, or otherwise);
you should seek appropriate professional advice before making business decisions.

5. Third-Party Links

The Website may contain links to third-party websites, services, or resources. These links are provided for convenience only. We do not:

control or endorse third-party sites;
accept responsibility for their content, privacy practices, or availability;
guarantee the accuracy of information on third-party sites.

Your use of third-party sites is at your own risk and subject to their terms and policies.

6. User Submissions

If you submit content to us through the Website (such as enquiry forms, demo requests, or feedback), you:

grant us a non-exclusive, royalty-free licence to use, reproduce, and publish that content for business purposes, excluding private enquiry form submissions that are treated as confidential communications;
confirm that your submission does not infringe any third-party rights;
acknowledge that we are not obliged to treat submissions as confidential (unless covered by a separate agreement or they constitute a private enquiry).

7. Disclaimers

7.1 No warranties: The Website is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement.

7.2 Marketing content: Testimonials, case studies, and success stories reflect individual experiences and results may vary. Any statistics, projections, or claims are for illustrative purposes and should not be relied upon as guarantees.

7.3 Availability: We do not guarantee that the Website will be available at all times or free from errors, viruses, or other harmful components.

8. Limitation of Liability

8.1 Exclusions: Nothing in these Terms excludes or limits our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any other liability that cannot be excluded under applicable law.

8.2 Limitations: Subject to clause 8.1, we shall not be liable to you for any indirect, incidental, special, consequential, or exemplary damages, or any loss of profits, revenue, data, or business arising from your use of (or inability to use) the Website.

8.3 Consumer rights: Nothing in these Terms excludes or limits our liability under the Consumer Rights Act 2015 or any other liability that cannot be excluded or limited by applicable law.

9. Privacy

Your use of the Website is also governed by our Privacy Notice and Cookie Policy, which explain how we collect and use your personal data.

10. Suspension and Termination of Access

10.1 Our right to restrict access: We reserve the right, at our sole discretion and without notice, to suspend, restrict, or terminate your access to all or any part of the Website if we reasonably believe that you have breached these Terms or applicable law, or that your use of the Website is harmful to us, other users, or third parties.

10.2 Consequences: On termination or suspension, your right to access and use the Website ceases immediately. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law) will continue to apply.

10.3 No liability: We shall not be liable to you or any third party for any suspension or termination of access carried out in accordance with these Terms.

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated version and change the "Last updated" date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by English law. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these Terms, contact us:

Email: hello [at] digitalflorists.com
Post: Digital Florists Ltd (company number 15423324), 7 Booker Ave, Liverpool L18 4QY, United Kingdom