Companion App - iPhone & Android
Requires OrdersMobile App for Florists & Delivery Drivers. Manage on the Go.
Put the dashboard in every team member's pocket. Drivers and florists use the Companion App to update orders, deliveries and tasks from their phone, and everything syncs back to your dashboard in real time.
"The app gave me the confidence to go paperless."
"No more fighting with printers or forgetting to put the bins out."
"Easier to use, with quicker support than our previous software."
Every demo includes a free 30-day trial · no card needed
Everything you need
Companion App Features for Florists & Drivers
Driver Delivery Runs
View assigned runs, reorder stops, and complete deliveries from your phone.
Shop Floor Order Management
Browse orders, filter by status or fulfilment method, and see what needs attention.
QR Code Scanning
Scan order QR codes to build delivery routes or mark arrangements as ready.
Proof of Delivery Photos
Capture photos as you deliver. Synced to the order and shared with customers.
Works Offline
Queue deliveries, photos, and status updates while offline. It all syncs when you reconnect.
Built-In Navigation
Open directions in Google Maps, Apple Maps, or Waze directly from the delivery screen.
Task Management
View, create, and complete tasks from the shop floor. Check off checklists as you go.
Real-Time Dashboard Sync
Changes in the app appear instantly on the Digital Florists dashboard and vice versa.
Dual Role Support
Drivers and florists see their own tabs. Team members with both roles switch freely.
Next step
See it working in your shop
Book a demo with a real florist. We'll tailor it to your team and answer anything pricing can't.
Why Florists and Drivers Love the Companion App
Drivers - All They Need in One App
Route maps, delivery addresses, product info, customer notes, contact details - everything a driver needs is right there on their phone. Plus an offline mode for when the signal drops. The driver keeps delivering and everything syncs back as soon as the connection returns.
Drivers get deliveries done faster with fewer mistakes, and you get photo proof the moment flowers reach the door.
Free to Download, Easy to Set Up
The Companion App is on the App Store and Google Play at no extra cost. Setting up a new team member takes under a minute. No extra fees, no complicated onboarding.
Drivers can see and create routes, add photos and mark as delivered. Florists can see orders and tasks, these can be restricted to only those assigned to them for a personalised uncluttered view.
Scan, Tap, Done. QR Codes Speed Up Everything
Scan order QR codes from printed worksheets or labels to instantly pull up order details, build delivery runs on-the-fly with Scan & Deliver, or mark arrangements as ready.
No searching through lists, no scrolling through orders. One scan and you are looking at exactly what you need. It turns minutes of admin into seconds.
Your Dashboard, Always in Sync
Every order update, delivery confirmation, and task completion syncs instantly between the app and your Digital Florists dashboard. Your team sees the same information whether they are in the shop, on the road, or checking in from home.
When you create a new order in the shop, it appears instantly in the app. No delays, no double-entry.
The app makes going paperless even easier
Stop printing, start growing. Replace the paper-based run sheets, worksheets and ticked-off bingo cards with one cloud-based system on every phone in the shop.
1. For Florists: Mark orders and tasks as ready and upload photos.
2. For Drivers: Digital run sheets with live routing and photo proof.
3. For Owners: Track orders and manage the team from anywhere.
“The Digital Florists app gave me the confidence I needed to go paperless. Everything is right there on the phone: order details, tasks, delivery updates. The team picked it up straight away and now it's part of how we work. It's clear it was built by people who understand what a busy florist actually needs day to day.”
Common Questions About the Companion App
Yes, the companion app is included with every Digital Florists subscription at no extra fee. Download it from the App Store or Google Play and log in with your existing Digital Florists credentials.
The companion app works on iPhone and Android phones. It is designed for phones. That is the primary experience for both drivers on the road and florists on the shop floor.
For drivers, yes. The app keeps a copy of the route, delivery details, and customer information on the phone so drivers can continue completing deliveries in areas with poor or no signal. Photos, confirmations, and status updates are saved on the phone and sync automatically when the connection returns.
Yes. Team members with both the driver and florist roles will see separate tabs at the bottom of the app and can switch between them freely. This is common for smaller shops where the same person might arrange flowers in the morning and run deliveries in the afternoon.
Download the app from the App Store or Google Play. On first launch, enter your florist path (your unique shop identifier) or scan the setup QR code from the Mobile App section of your dashboard. Then log in with your Digital Florists username and password. The whole process takes under a minute.
Yes. The app supports Google Maps, Apple Maps, Waze, and any other navigation app installed on the device. You can also configure the address format sent to navigation (full address, postcode only, or exact coordinates) depending on what works best for your area.
Only when the driver enables location sharing during an active delivery run. When enabled, the shop can see the driver's real-time position on the dashboard map and customers can receive live tracking links. Location sharing stops automatically when the delivery run ends. Drivers are always in control of when their location is shared.
No. The companion app is designed to work with Digital Florists' order management platform and requires an active Digital Florists subscription. Florist Toolbox is a separate, standalone product with its own set of tools at florist-toolbox.com. The two products serve different purposes. Florist Toolbox provides calculators and generators, while the companion app connects your team to your live orders and deliveries.
A day in the life
A day with the Companion App, hour by hour
Feature lists never quite show what a mobile app feels like in a busy shop. Here's how a typical Tuesday plays out at a Digital Florists shop using the Companion App on phones for both the driver and the florist in the workroom.
Morning: deliveries assigned, route loaded
Driver arrives at 8am, opens the Companion App on her phone and the day's run is already there. Whoever planned deliveries on the dashboard last night assigned the stops, and they've pushed straight through. She taps the first delivery, picks her preferred maps app (Google Maps, Apple Maps or Waze) and pulls away from the kerb.
Each stop shows the recipient name, the delivery address, any access notes the order taker added (“side gate, dog in the garden”), the customer's contact number, and the card message so the driver can double-check the right arrangement is in the right van. Back at the shop, the florist in the workroom opens the same app and sees her task list for the morning, working through it in order and tapping each one to mark it in progress so the rest of the team can see what's being handled without anyone asking.
Nothing has been printed yet today, and nothing needs to be. The same information is on her phone, on the driver's phone, and on the desktop dashboard the owner is checking from the back office - in sync, no double-entry.
Midday - status updates and photo proof from the doorstep
Driver pulls up at stop number four. Hands the arrangement over, takes a quick photo of it sitting on the porch, taps “Delivered.” The photo attaches to the order automatically and the status flips to complete. The order taker back at the shop sees the green tick the moment it lands - no “has Mrs Patel had her flowers yet?” phone call needed.
If nobody's in, the driver flips the status to “attempted” instead, leaves a card and moves to the next stop. The order doesn't disappear - it sits in the dashboard as a re-attempt for the team to decide what to do (neighbour, redeliver tomorrow, customer pickup). Photo proof of delivery is the bit customers ask about most often: the photo attaches to the order record and the order taker can drop it into a reply email later. For high-value sympathy or premium work, that one photo settles most “did it arrive” queries before they turn into refunds.
Back in the workroom, the florist taps a task off as complete and the list shortens. A new task lands - the order taker just created “prep three table arrangements for the 5pm collection” and it pinged straight to her phone. She doesn't need to walk back to the office to find out what's been added.
Afternoon - new orders, task changes, second delivery run
A walk-in customer orders three bouquets for a same-day delivery at 4pm. The order taker enters it on the dashboard, the order appears in the order list on the florist's phone in the workroom, and a new task - “make three same-day hand-tieds” - lands at the same time. She marks it in progress, gets cracking, and ticks it complete when the bouquets are wrapped and in the cool room.
Meanwhile the driver is back at the shop loading the afternoon run. She opens the Companion App, the new same-day stops are already in her route, and she heads out for round two. If the order taker reshuffles the run order on the dashboard while she's out - bumping the 4pm to second-from-last because the customer rang to push the time - her phone updates the route on the fly.
That afternoon flow - new orders arriving on a phone, tasks created and reassigned without anyone shouting across the shop, deliveries rerouted live - is the bit that small independent florists tell us replaces the worst part of their old paper-and-WhatsApp setup.
Tasks on mobile
The tasks the Companion App handles on a phone
Task management on a phone only works if the tasks themselves match the way a shop floor runs. The Companion App lets anyone with a login view tasks, create new ones, and change a task's status - without walking to the office. Here's what those tasks usually look like in real shops.
Shop-floor tasks the workroom needs to do
Most shop-floor tasks are short, concrete and time-sensitive: prep three bouquets for the 11am collection, refresh the front window, condition the new delivery of stems, rewrap the dahlias that came in damp. The Companion App shows them in a single list on the florist's phone, ordered by when they're due, with the option to filter to just “mine” if the shop assigns tasks per person.
Status changes are one tap: not started, in progress, complete. That's enough - nobody in a busy workroom wants a six-stage workflow for “water the buckets.” Anyone in the shop can create a new task from the app too. If the florist in the workroom spots the ribbon supply is low, she taps “new task,” types “order more grey satin ribbon,” and it lands in the office's task list. No sticky note, no forgotten reminder.
Delivery prep tasks - getting the van loaded properly
The hour before the delivery run goes out is the loudest hour of the day in most shops. Delivery prep tasks sit on the app so the team knows what needs to be ready and in what order: bouquets wrapped and labelled, cards attached, refrigerated stops loaded last so they come off the van first, fragile items boxed before they meet a speed bump.
Each delivery prep task links to the order it belongs to, so a quick tap takes the florist from “wrap and label this one” straight to the order details. Mark the task complete and the order moves into the “ready for the van” bucket on the dashboard, which is what the driver checks before pulling out. For shops with two drivers going in opposite directions, prep tasks can be filtered by which run an order is on - which stops the wrong bouquet ending up in the wrong van on a Friday afternoon.
End-of-day reconciliation tasks - closing the shop properly
Closing tasks are the easiest to forget and the most embarrassing when they're missed. The Companion App lists the standing end-of-day jobs - check the cool room for tomorrow's prep, photograph any leftover stock, confirm tomorrow's deliveries are loaded into the right run, lock the back gate - and the last florist to leave taps through them one at a time.
If a closing task can't be completed - a stem count looks wrong, a delivery is short on something - she changes the status to “needs attention” and types a quick note. It stays at the top of the next morning's task list so the opener sees it before anything else. The owner reviewing the day from home doesn't need to ring anyone: the task statuses tell the story, and everything that was supposed to happen has either been ticked complete or flagged.
Offline behaviour
What happens when the signal drops
Delivery drivers spend a chunk of their day in places mobile signal doesn't reach - rural lanes, basements, big hospitals, multi-storey car parks. The Companion App is built so a signal blackout doesn't stop the day; the work carries on locally and reconciles with the dashboard as soon as the phone reconnects.
Signal loss - the day carries on, nothing freezes
When the app loses signal it doesn't lock up or throw an error. The route data, delivery details, recipient information and customer notes for the day are already cached on the phone, so the driver keeps seeing the next stop, the next address, the next note - whether there are five bars on the screen or none.
Status changes (mark delivered, mark attempted) and photo captures continue to work in airplane-mode conditions. They get written to a queue on the device with the time they happened locally, so even an hour-long signal blackout doesn't lose the actual delivery time. A small indicator in the app shows whether the device is currently in sync or whether there's work waiting to be sent - intentionally quiet, no scary red banners every time signal drops for ten seconds.
Retry sync - everything catches up automatically
When the phone gets signal back - even for a few seconds at the next set of traffic lights - the queued updates push to the dashboard in the background. Photos, status changes and notes go up in the order they were taken so the timeline of the run stays accurate. The driver doesn't need to tap anything or pull-to-refresh; it just happens.
If the sync fails partway through, the items that already uploaded stay uploaded and the rest stay queued for the next opportunity. Nothing is sent twice. The order taker just sees deliveries flicking to complete a little later than they happened - the actual delivery time stays correct, because that was captured locally when the driver tapped the button. Anything still waiting when the driver gets back onto shop wifi clears in a couple of seconds.
Conflict resolution - when two people changed the same thing
Once in a while two people touch the same order while one of them is offline. The driver marks a stop “delivered” while she's out of signal; the order taker at the shop, not knowing, marks the same order as “attempted” on the desktop. When the driver reconnects, the app needs to decide which version wins - without losing either piece of information.
The general rule: the most recent on-the-ground action wins for status, because the driver standing at the door is the source of truth for what happened. Both versions stay on the order's history so the team can see what changed, when, and by whom - nothing is silently overwritten. If something genuinely needs a human to decide (two different status notes, for example), the order is flagged on the dashboard for review rather than guessing. In practice these conflicts are uncommon, but when they happen the audit trail means nothing gets lost.
Want to see this on a real phone instead of a webpage?
Everything Works Together
Orders sync to deliveries. Events generate production lists. POS updates inventory. No double-entry, no switching between apps.
Ready to Put Your Dashboard in Your Team's Pocket?
The Companion App is included with every Digital Florists subscription. Book a demo, or set up your trial in under a minute and try it on your own phone first.